What are you trying to do?

Create your community, choose its name and short URL, assign at least one admin, then review the launch checklist. Your BandWagon hostname is created automatically.

Use the proposal and evidence package to document your organization’s own review. BandWagon does not replace your board, school, insurer, or other approval process.

Download the proposal and evidence package

Optional modules can be enabled or disabled by each organization. Safety, privacy, tenant isolation, audit logging, and guardian protections remain mandatory.

Enter the domain you want to use. BandWagon prepares the Cloudflare custom-hostname request and tells you exactly which DNS record to add. After you add it, click Check Again and BandWagon verifies DNS and TLS before activation.

Invite members, define driver requirements, review eligible drivers, and keep administrative access limited to people who need it.

Each community is registered for monitoring automatically. New communities stay pending until their hostname is healthy so they are not published as down during setup.

Add yourself first, then add students or other household members you manage. Student participation stays under guardian control.

Choose the event, passenger, direction, and pickup and drop-off information. Exact addresses stay private until they are needed for a confirmed ride.

You choose whether to accept a driver offer. BandWagon does not dispatch drivers or guarantee transportation.

Phone and email can remain hidden while still being used for account verification and notifications. You can request access, correction, export, or deletion of your information.

Enable your driver profile for the organization, provide the required organization-specific information, and wait for any required approval.

Optional RouteAssist can suggest open requests that fit your route and detour limits. It never automatically accepts a ride for you.

Choose an open request, offer available seats, and confirm the plan with the parent or guardian.

When enabled or required, use the one-time pickup handshake before marking the passenger picked up.

If something appears unavailable, check the BandWagon public status page first.

Open Platform Status

For membership, driver approval, event, or organization-policy questions, start with your organization administrator.

For account, technical, privacy, or platform issues, contact BandWagon support. Support staff may use time-limited, audited ViewAs mode to see your screen without asking for your password.

Use the Security and Responsible Disclosure page for security, privacy, or safety vulnerabilities. Sensitive evidence should be sent through secret.harrisonward.com and only the secure reference should be included in the report.

Open Security Reporting

BandWagon is not emergency dispatch. For an emergency, contact 911 or the appropriate emergency service, then follow your organization’s safety escalation process.